The way we work has changed forever. The disruption caused by the global pandemic has seen hybrid working structures and remote working become commonplace across a number of industries.
However, while remote work has been received well and even celebrated by employees eager to ditch the daily commute, some sacrifices can still be felt. Over the past 12 months, 60 per cent of employees reported feeling less connected to their teams. This lack of connection can increase anxiety levels and lead to greater risks of professional burnout.
To combat this disconnection in the workplace, and empower employees to do more, the Viva employee experience program has been created as part of the Microsoft 365 Content Services. Viva connects staff with internal and external experts to share knowledge no matter where they’re based. The new employee experience platform brings extensive Microsoft 365 tools online and offers many powerful features including:
- acting as an organising layer for employee experiences, powered by Microsoft 365 and accessed through Microsoft Teams
- providing intuitive and easy-to-use design that puts people at the centre of the experience, letting them access each other’s skills, knowledge, and connections to mimic the natural flow of the workday
- delivering personalised insights when needed
- offering strong privacy and security settings
- providing an open platform with a strong and growable ecosystem to seamlessly integrate current partners, systems, and tools for a more comprehensive experience
These features help organisations boost productivity through secure data sharing and strengthen team relationships both in and out of the office.
In addition to Viva, Microsoft 365 Content Services includes the latest automated intelligence capabilities to help organisations better leverage their information. SharePoint Syntex is a machine teaching capability that is able to categorise unstructured information and automatically extract metadata. This metadata can be stored in SharePoint lists and used to automate business processes. Compared to manual classification and metadata extraction, this improves accuracy and drastically reduces the time and effort involved.
A large New Zealand government organisation recently worked with Intergen to implement SharePoint Syntex to revolutionise an existing business process, creating a better user experience for regulatory reporting while maintaining data integrity and business reporting capabilities.
SharePoint Syntex’s artificial intelligence (AI)-driven metadata extraction saw regulators use SharePoint’s sharing and co-authoring capabilities online when writing their reports. Previously, employees entered report information into Dynamics 365 forms, downloaded them as PDF documents, and circulated them to the relevant people and regulators.
By harnessing the power of SharePoint Syntex, the team upgraded its process to complete reports in Microsoft Word and SharePoint Online and automatically extract reporting data back into the report record in Dynamics 365.
This ultimately made the report writing process more efficient and effective, saving the organisation time and effort. The program continues to manage the report process flow and maintains its rich data and reporting function for the team.
As Charter Members of the Microsoft 365 Content Services Partner Program, Intergen is part of a global elite group of companies that have been specifically recognised by Microsoft as leaders in the content services space. We’re helping a variety of customers implement Microsoft Viva and SharePoint Syntex to deliver exceptional employee experiences as well as improve the way they use their information. To find out how we can help your organisation benefit from this exciting new technology, get in touch with the team today.