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Asset Coordinator


Join our SMO team in Perth as our newest Asset Coordinator

The Role 
You will be responsible for providing capability across our customers and work with the Delivery organisation, including our Service Delivery Managers, Practice Managers, Delivery Team Leaders and Delivery Teams.  The opportunity will suit a person with experience in an Asset or Stock control Role with exposure to procurement and an ideally with an understanding of ITSM processes within an ITIL-aligned environment.

Your responsibilities will include but not limited to:

  • Managing and maintaining the Asset and Configuration information in line with a defined process
  • Control of the procurement and distribution of all hardware and software required by the wider team
  • Driving the efficiency and effectiveness of the processes by actioning continuous improvement activities.
  • Producing management information, including KPIs and reports, within agreed timeframes.
  • Participating in the cascading of the process and procedures across the clients and all levels within Empired.
  • Ensuring that Asset and Configuration management and related processes based on the ITIL framework are executed consistent with established SLAs.
  • Auditing records to confirm conformance to the agreed processes and quality standards.
  • Collaborating with other ITSM process streams and projects.
  • Providing excellent stakeholder communication around Procurement and Refresh cycles.
The Person
You will need to be a passionate, motivated and client-focused Asset Coordinator. You will be incredibly ambitious, and confident in engaging at senior levels to further build your personal brand and Empired’s brand in this competitive market. You’ll have energy, vision and the desire to drive and grow new business.

This role would suit someone with the following skills and experience:

  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Ability to liaise at all levels, both inside and outside the organisation.
  • Adaptability to changing environments and workloads.
  • Ability to use own initiative.
  • A minimum of 2 years’ Asset administration experience
  • Strong written and verbal communication skills
  • A customer focus with excellent attention to detail
  • Good analytical and problem-solving skills
  • ITIL certifications are highly desirable but not essential for the role.
The Benefits
Aside from offering a great job in a great city with an awesome team, we offer ongoing support and development for your future career growth, an awesome social calendar – weekly social gatherings, team sports events, a focus on health and wellbeing, sporting teams, discounted health insurance and much more!

Apply online today for further information.
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