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02

Dec

Get fancy with a Bot – Microsoft Dynamics 365 Virtual Agent explained

Would you like to empower your team to deliver better service and boost your customer satisfaction? If the answer is yes, we have some good news for you. You can now easily create powerful bots using a guided, no-code graphical interface. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  02 December 2019

Bot Framework, #CXreimagine


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28

Nov

Balancing guardianship and growth in a world of tech intensity

It has been just three years between visits to New Zealand for Satya Nadella, but his keynote at Envision 2020 last week brought home exactly how rapidly the world of technology is evolving. ... read full post

Posted by:  Jo Healey , General Manager Customer Success |  28 November 2019

Microsoft Envision


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07

Nov

Strong appetite for low and no-code app development

After talking to attendees at our free App in a Day sessions held around the country in recent weeks, one thing is clear – the concept of quickly creating apps to solve specific problems with no or little coding required, has huge appeal. ... read full post

Posted by:  Phil Hu , Solution Specialist |  07 November 2019

Microsoft Flow, Microsoft Power BI, Microsoft Power Platform, Microsoft PowerApps, Microsoft Power Automate


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25

Oct

Staying secure after migrating to the cloud

Many customers are unclear on how security concerns change once you move to a public cloud environment. Even firms whose job it is to conduct security testing do not always recognise or fully understand how to secure public cloud environments. ... read full post

Posted by:  Harris Schneiderman , Regional Sales Manager, Seattle |  25 October 2019

Security, data security


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23

Oct

Navigating the modern cybersecurity landscape

Last week’s Cybersecurity Summit held at Te Papa in Wellington was a stark reminder of the ever-present threats that organisations face in the digital world. ... read full post

Posted by:  Lisa Haselton , Senior Consultant |  23 October 2019

Cloud, Cloud Computing, Data, Security


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21

Oct

Understanding licence-driven development in a cloud world

We have recently been involved in Dynamics 365 Customer Engagement implementations where licensing has been key in design decisions and here are some insights for these kind of projects. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  21 October 2019

Dynamics 365, Dynamics 365 Customer Engagement, LDD, Licence Driven Development


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16

Oct

Three steps to make data a pillar of your strategy

Data plays a critical role in today’s world, and organisations are increasing their focus on capturing and maintaining data to help them make critical decisions. ... read full post

Posted by:  Ravi Baggam , Solution Architect |  16 October 2019

Data Intelligence, Data Analytics, #DataReimagine


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14

Oct

A cloud-first approach starts with security

Cloud-first means that an organisation first seeks to deliver applications and services from a cloud computing platform. It could involve hosting data and applications in a public cloud such as Azure, operating an internal private cloud or using a hybrid of the two. ... read full post

Posted by:  Lisa Haselton , Senior Consultant |  14 October 2019

Cloud, Cloud Computing, Data, Security


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03

Oct

Data is your digital lifeblood. But who is responsible for securing it?

There’s a big misconception around security that threatens to trip up many companies moving to the cloud. ... read full post

Posted by:  Dirk Prinsloo , Principal Consultant CD&I |  03 October 2019

Cloud, Cloud Computing, Data, Security


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01

Oct

Make your Dynamics templates shine with Microsoft Flow

A common request from clients when implementing Dynamics 365 for Customer Engagement (CE) is to produce beautifully formatted documents such as contracts, letters and application forms. These documents need to be accurate and contain all the required information, but also need to be presented professionally and align with your business and your brand. ... read full post

Posted by:  Bertus Malan , Consultant |  01 October 2019

Dynamics 365, Microsoft Flow


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01

Oct

The new Power Platform API limits – a massive over-reaction?

In the wake of the controversial new Microsoft Power Platform request limits and allocations to take effect from October 2019 there has been a lot of speculation as to the impact this will have on our customers and the projects we are working on. The news hasn’t been greeted favourably. But I suspect, that may be an over-reaction. ... read full post

Posted by:  Ryan James , Senior Developer |  01 October 2019

Dynamics 365, Microsoft Power Platform, API, Application Programming Interface


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23

Sep

An App in a Day – your opportunity to become a citizen developer

A few weeks ago, I was taking an Uber ride in Melbourne when the car I was travelling in broke down and coasted to a stop on the side of the road. There I was, standing on the shoulder, while the embarrassed Uber driver frowned at his phone, trying to figure out who to call. I hailed another ride and was quickly on my way, leaving the poor driver examining his steaming engine. ... read full post

Posted by:  Phil Hu , Solution Specialist |  23 September 2019

Microsoft Flow, Microsoft Power BI, Microsoft Power Platform, Microsoft PowerApps, Microsoft Power Automate


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20

Sep

Business insights from the barista

What happens when you combine a data-loving tech company with a barista sponsorship at a marketing leaders’ summit? Beautifully-presented, interactive, Power BI visuals of coffee drinking delegates of course!  ... read full post

Posted by:  Zara Baker , Consultant |  20 September 2019

Power BI, Data Intelligence, Data Analytics, AI, Artificial Intelligence, #DataReimagine, #AIReimagine


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19

Sep

Harnessing data – the difference between steaming spaghetti and cold noodles

It’s hard to imagine a more data-driven company than Uber Eats, the food delivery company founded by the ride-hailing company that has spectacularly disrupted the taxi industry. ... read full post

Posted by:  Adele Marshall , Practice Lead |  19 September 2019

Power BI, Data Intelligence, Data Analytics, AI, Artificial Intelligence, #DataReimagine, #AIReimagine


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18

Sep

Seek data-driven solutions to your pressing business problems

For me, it’s the highlight of the Universal Studios tour in Hollywood – the King Kong 3D ride designed by the godfather of New Zealand filmmaking, Sir Peter Jackson. ... read full post

Posted by:  Richard Brown , Head of Digital and Experience Design |  18 September 2019

data insights, Data Analytics, Data-driven marketing, #DataReimagine


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